Frequently Asked Questions
Everything you need to know about our premium hair extensions and beauty products.
How long does shipping take for hair orders?
Standard shipping typically takes 3-5 business days within the United States. We also offer expedited shipping options at checkout for those who need their extensions sooner.
Can I color or bleach the hair extensions?
Yes, our extensions are made from 100% human hair, allowing them to be professionally colored, bleached, and styled with heat. We recommend consulting a professional stylist to maintain the hair's integrity.
What is your return and exchange policy?
We offer returns or exchanges within 30 days of purchase, provided the hair is in its original condition, has not been worn, and the security seals remain intact.
How do I choose the right hair texture for my needs?
We offer various textures including Straight, Body Wave, and Deep Wave. We recommend selecting a texture that closely matches your natural hair or your desired final look; product descriptions provide detailed guides for each.
Do you offer wholesale pricing for salon owners?
Yes, Private Label Extensions specializes in wholesale. You can sign up for a professional account on our 'Wholesale' page to access bulk pricing and branding services.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options like Sezzle and Klarna to make your shopping experience more flexible.